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Service
PRODUCT CATALOGUE
Pre-Sale Service
● Professional pre-sale model/configuration selection advise and technical support -- offered by experienced technician.
● Free on-site installation, debugging and technical training -- offered by strictly trained technology application engineers.
After-Sale Service
● The warranty period is 24 months from commissioning acceptance date on. After the warranty period is over we provide lifelong maintenance and technical service.
● We guarantee the maintenance time no more than 3 working days and response time within 1 hour.
● We build instrument service profile for our clients to record the product service and maintenance conditions.
● After instruments start service, we will pay follow-ups to collect the service conditions.
Honest Team - TOP always honestly treat you and keep faith to make you satisfied with every cooperation with us.
Sincere Communication - TOP sincerely communicate with you to guarantee the provided instruments to be your ideal ones.
Reliable Quality - TOP instruments own high quality and high performance for every TOP instrument is under strict quality control and testing.
Service Commitment - TOP bring you prompt, considerate and professional after-sale service and technical support to guarantee your successful testing, and explore technology future together.